Genuine Parts : Hyundai Doosan Infracore Construction Equipment

Genuine Parts

From filters to counterweight, our company's each and every genuine part is
designed and manufactured specifically for Hyundai Doosan Infracore's equipment.

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7 Good Reasons to Buy Doosan Genuine Parts

Considering the benefits of using Doosan Genuine Parts and the potential risks of using non-genuine parts, it is always the right choice to use Doosan Genuine Parts.

- 1. Performance
- Genuine Doosan parts, optimized for Doosan equipment, improve performance and reduce costs through fuel efficiency.
- Using genuine Doosan parts is definitely more cost-effective than using non-genuine parts.We are all aware that looks can be deceiving. Although they may look similar, non-genuine parts can affect equipment performance significantly. For instance, the use of non-genuine filters/lubricants can strain equipment, which may result in higher costs down the road, rather than cost reduction.
  
  Purchase of parts from outside official dealerships hampers optimum equipment performance.Purchasing genuine Doosan parts from outside official dealerships can also cause unexpected harm to Doosan equipment.
  
  In line with technical developments, equipment designs are often upgraded and parts can undergo changes. Unofficial dealers may recommend antiquated parts to a customer without any bad intentions or imprecise information. Such parts can cause unexpected problems at the customer site. The parts can become entirely unusable. Only official dealers can recommend and offer genuine Doosan parts that are optimized for the customer’s particular equipment to ensure the best performance and reliability.
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- 2. Quality
- The quality of genuine Doosan parts is beyond exceptional. They ensure that Doosan equipment functions to the utmost of its capability through stable and constant operations.
- Our Reliability Evaluation Center is the largest heavy equipment and parts performance evaluation institute in Asia.The Reliability Evaluation Center carries out the strictest performance tests on each and every part supplied by Hyundai Doosan Infracore in perfectly simulated conditions. The center is the company’s hub of technical development and quality assurance. Genuine Doosan parts that have passed the tests have all been approved by renowned labs in Europe and the USA after successfully undergoing their rigorous tests.
  
  Hyundai Doosan Infracore designs all its key parts for quality assurance.Hyundai Doosan Infracore manufactures all of its key parts by itself to ensure that its equipment functions in the best condition possible. The parts are used by some of the company’s competitors (20 companies), attesting to the great competitiveness of our parts.
  
  Parts for construction equipment differ in quality depending on storage and transport Hyundai Doosan Infracore does all that itself.Dealers of non-genuine parts stockpile and deliver parts in cheap and risky ways to minimize their expenditure. Genuine Doosan parts supplied through unofficial channels often suffer invisible damage or defects because of a lack of contamination management or improper storage methods. Using them may have a considerable negative impact on equipment performance and the customer’s operating costs.
  
  Genuine Doosan parts are regularly checked for their commercial values so that they can be delivered to customers in the best possible condition.Hyundai Doosan Infracore carries out semiannual checks of its parts inventory. When corrosion or any other type of damage is discovered, all the relevant parts are destroyed immediately. Hyundai Doosan Infracore ensures that all its parts leave the company premises in the finest condition.
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- 3. DoosanCARE Maintenance
- Genuine Doosan parts are accompanied by a systematic "Full Package Service" carefully designed to satisfy the company’s philosophy of “Trust, Commitment, and Long-term Partnership.”
- The DoosanCARE Maintenance program offers the customer a full package service based on the company’s philosophy of “Commitment, Trust and Longterm Partnership.” Customers of genuine Doosan parts are eligible for the various benefits available to the members of DoosanCARE Maintenance.
  
  DoosanCARE Maintenance is a regular maintenance service program offered by official dealers.Official dealers pay regular visits to the business sites of all members to offer them high-quality preventive diagnosis and equipment performance tests with the company’s state-of-the-art diagnostic equipment. Members are also notified of the time when they have to replace their parts.
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- 4. Professionals
- Genuine Doosan parts are supplied exclusively through official Doosan dealers. Top-class professionals, who are trained and certified by Company, advise customers on how to use parts correctly.
- The Company offers its dealers world-class training on Doosan parts.Only dealers who have completed the parts course at the company's Academy are allowed to sell parts. They are qualified to offer their customers the best consulting services on Doosan parts.
  
  Our professionals (dealers) offer consulting services tailored to customers.Each site differs concerning its need for an inventory of required parts. Likewise, each site has its own list of critical parts required to secure optimal performance or the best equipment status. Non-professionals tend to recommend buying non-genuine parts only because they are cheap. Using non-genuine parts ends up damaging the customer’s equipment performance and harming his/her business profitability. Our professionals recommend the most appropriate types of genuine Doosan parts for each business site after considering the related climate and topographical characteristics among other factors.
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- 5. Delivery
- Hyundai Doosan Infracore guarantees the prompt and precise worldwide delivery of genuine Doosan parts viah its global PDC (parts distribution center) network.
- Global networkThe global network of the GPDC (Global Parts Distribution Center) maximizes its supply rate by making sure that each center is stockpiled with all the critical parts required for businesses in its area. The network also minimizes the time and costs required for parts delivery by positioning PDCs close to major markets around the world. Doosan PDCs communicate with customers in their time zone, informing them that they are open for operation, and deliver parts to them as early as possible.
  
  Mobile containersFor locations that are hard to access, such as quarries, We offers express services or mobile container services that supply key parts stockpiled in a mobile container to remote sites in the fastest way.
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- 6. Service
- Parts and services are always closely related. It is most efficient and economical to use genuine Doosan parts with systemic support from the company through its officially certified service programs.
- Users of non-genuine Doosan parts tend to count on amateur services only to face serious quality problems soon afterward.According to a survey, while the users of genuine Doosan parts usually turn to Doosan’s officially designated services, those who depend on non-genuine parts cannot depend on the company’s official services, which markedly weakens their partnership with Hyundai Doosan Infracore. Unofficial service providers’ lack of experience or provision of misinformed information on Doosan parts sometimes lead to quality problems.
  
  Only official dealers who know you the best can serve you the best. Hyundai Doosan Infracore provides customers with the highest quality product support through its advanced customer management system. Through its official customer management system, We builds up a customer database. When communicating with customers about parts supply or service requests, one of our representatives personally checks the customer information and provides customers with the best customer service. The service provided by Company is stable, fast and reliable. Dealers of non-genuine parts are generally not big enough to offer adequate service to their customers. Customers working in harsh areas cannot really expect to get a proper service and a stable supply of parts from them. Construction sites usually require an instant heavy equipment service. They also need relatively long-term relations with equipment suppliers. They need to maintain a h3 partnership with suppliers and receive reliable parts and services from official dealers.
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- 7. Warranty
- Genuine Doosan parts are constantly subjected to quality tests to ensure that they maintain the highest quality. Hyundai Doosan Infracore offers a one-year warranty or 2,000 hours for all of its genuine parts. Such a policy is only possible when a supplier is confident about the quality of its products.
- Hyundai Doosan Infracore carries out quality tests on its parts continuously to make sure that they are the world’s best. Hyundai Doosan Infracore offers a free warranty on its parts for one year or 2,000 hours, whichever comes first, because it is so sure of the quality of its parts.
  
  Hyundai Doosan Infracore offers a warranty on its genuine parts.For key parts, Hyundai Doosan infracore replaces them with new ones should the parts experience a malfunction in any way, shape or form within one year or 2,000 hours of usage. Any non-genuine parts supplier cannot match such an outstanding quality guarantee offer. Its customers can hardly expect any quality assurance for company parts once payment has been made.
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